Fact 131
For the September 19 Q3 CS auto-nudge evidence lock, Ines reported that two internal draft instructions incorrectly treated verified external authority as blanket contact permission; both were corrected before operator use, with no attributable customer-send outcome.
Source evidence (1)
003371Sep 19, 2025 / 09:45 UTC-05:00
September 19 Q3 evidence-lock submissions: Owen: 1,362 unique decisions, 57 field-specific holds, and 1,305 decisions that proceeded or were suppressed using current state; every hold has age, source owner, and disposition; the 17 August 14 decisions are counted once and the warning remains in audit history; no governed-field disagreement or customer correction. Ines: Two internal draft instructions incorrectly treated verified external authority as blanket contact permission; both were corrected before operator use, with no attributable customer-send outcome. Daniela: The August 14 source-age warning was the only pre-breach intervention; no rollback occurred.
Message 003371 in history