Fact 376
Riley Tanaka and Priya's current outline for the document covers the original signal, hypothesis stack, weekly rule-out cadence, A/B design for the onboarding trigger, why they waited for the stabilization cohort before reaching a conclusion, the cohort redefinition from 50–200 to 75–200 seats, and a short framework section to make the document more than a postmortem.
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000212Apr 29, 2023 / 13:00 UTC-05:00
starting the institutional doc now. title is literally `Mid-segment churn investigation Feb-Apr 2023 -- what we learned` which is a bit grim but fine. outline i have with Priya right now is: original signal, hypothesis stack, the rule-out cadence week by week, A/B design on the onboarding trigger, why we waited for the stabilization cohort before calling anything, then the cohort redef from 50-200 to 75-200 seats, then a short framework section so this isn't just a postmortem blob. aiming to have that circulate today and use it for May 12 all-hands. still leaning pretty factual -- ticket IDs / cohort dates / who checked what -- because otherwise this stuff gets rewritten into folklore in like 3 weeks
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