Fact 188
Jake characterized the proposed Mercury post-fix live-sync recovery wording work as a narrow trust/support polish task rather than a retry-policy or engine issue.
Source evidence (1)
001047Mar 5, 2024 / 09:14 UTC-08:00
Jake’s Discord DM is here. Discord DM — Jake → Morgan Chen — 2024-03-05 Trying to lock two Mercury support-priority calls before you leave so nobody waits on me reading your mind while you're in Tokyo. Both came out of the current support/truth-check lane, not the deferred enterprise pile. 1) Invited-member handoff on the current bounded path - What happened: the extra external replay we wanted is now in. Invite acceptance, org join, source connect, and first sync all completed, but the invited member still paused long enough to ask support whether they were waiting on an admin/billing approval before data showed up. - Customer impact: the flow is functioning, but the handoff still feels more fragile than it is right at the moment a second admin joins. That creates avoidable "am I blocked / did I miss a step?" traffic even when nothing is actually broken. - Proposed owner: Priya on the surface/copy pass, Jake on priority/routing. Loop Leo only if we decide this is a real state issue instead of wording/sequence. 2) Post-fix live-sync recovery wording on the timeout path - What happened: MER-1749 + MER-1823 are still behaving the way we wanted; I am not seeing a regression. The question is whether we pull one more narrow cleanup because the recovered state still reads a little too operator-y when support has to explain it to current Mercury admins. - Customer impact: this is a trust/support polish call, not a retry-policy or engine problem. Current users can recover without refresh now, but the status language still makes support do more translation than I'd like on the same first-sync path. - Proposed owner: Leo for a small UI/text pass if we choose to pull it now; otherwise support carries the current explanation and we leave product unchanged until you're back. My bias: treat #1 as the higher-priority current-support item, and only do #2 if Leo says it is genuinely boring and isolated. Need your call so I can route this cleanly before you go dark. Please draft a crisp Discord reply to Jake: prioritize the invited-member handoff now, do the live-sync recovery wording only if Leo says it is boring and isolated, and make the routing clear enough that nobody is waiting on me during Tokyo.
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