Test 160

Daniela completed the historical replay of 412 recent CS auto-nudge decisions against the shared state contract. 386 matched the legacy result. The contract prevented the remaining 26 from proceeding under the legacy eligibility result: 19 became field-specific holds - 15 for stale qualifying-human-admin state and four for unresolved external-system authority - and seven became suppressions because current Customer Success adoption or renewal work was active. No record with all required state current and supported changed outcome. Owen opened with the denominator and operating consequence, and I joined only for the release boundary. The team scheduled a production shadow from April 25 through May 2, while the legacy path remains the released production path. Finalize the existing replay brief with the total and the operational category breakdown, and add the production-shadow work section without implying a production switch.

The April 25-May 2 CS auto-nudge production shadow is complete. Both paths evaluated 204 live decisions without changing the released audience: 191 agreed, and the shared contract prevented 13 from proceeding under the legacy eligibility result. Nine became field-specific holds - seven for stale qualifying-human-admin state and two for unresolved external-system authority - while four became suppressions because current Customer Success adoption or renewal work was active. Daniela verified the hold and suppression reasons and production rollback behavior. Ines confirmed that no held or suppressed case received adjacent lifecycle messaging that assumed eligibility. Every difference follows an established contract rule, with no unmatched or unclassified case. I authorize a bounded May 8 production release, but the legacy path remains the released production path until that switch occurs. Finalize the production-shadow brief with the full evidence and send the bounded authorization to Lifecycle Systems and Customer Success without describing the integration as live yet.

The April 25-May 2 CS auto-nudge production shadow is complete. Both paths evaluated 204 live decisions without changing the released audience: 191 agreed, and the shared contract prevented 13 from proceeding under the legacy eligibility result. Nine became field-specific holds - seven for stale qualifying-human-admin state and two for unresolved external-system authority - while four became suppressions because current Customer Success adoption or renewal work was active. Daniela verified the hold and suppression reasons and production rollback behavior. Ines confirmed that no held or suppressed case received adjacent lifecycle messaging that assumed eligibility. Every difference follows an established contract rule, with no unmatched or unclassified case. I authorize a bounded May 8 production release, but the legacy path remains the released production path until that switch occurs. Finalize the production-shadow brief with the full evidence and send the bounded authorization to Lifecycle Systems and Customer Success without describing the integration as live yet.

The April 25-May 2 CS auto-nudge production shadow is complete. Both paths evaluated 204 live decisions without changing the released audience: 191 agreed, and the shared contract prevented 13 from proceeding under the legacy eligibility result. Nine became field-specific holds - seven for stale qualifying-human-admin state and two for unresolved external-system authority - while four became suppressions because current Customer Success adoption or renewal work was active. Daniela verified the hold and suppression reasons and production rollback behavior. Ines confirmed that no held or suppressed case received adjacent lifecycle messaging that assumed eligibility. Every difference follows an established contract rule, with no unmatched or unclassified case. I authorize a bounded May 8 production release, but the legacy path remains the released production path until that switch occurs. Finalize the production-shadow brief with the full evidence and send the bounded authorization to Lifecycle Systems and Customer Success without describing the integration as live yet.

The formal first-live CS auto-nudge operating review is complete. Close the living review note with the accepted result and authority boundaries, send the participant summary, and create the June 17 implementation checkpoint from 10:00am to 10:30am Central with me, Owen, Ines, Daniela, and Customer Success. Owen closed the ledger at 1,184 unique evaluated decisions. Fifty-three stale or conflicting decisions failed closed, including the 12 affected by the May 20 source delay, and 1,131 proceeded or were suppressed using current state. Holds and fresh-check outcomes remain in audit history without adding to the primary denominator. No decision had a different external-system-authority, connector-authentication, entitlement, qualifying-human-admin, or Customer Success-work status from the corresponding reporting and lifecycle views, and no customer correction was required. External-system authority remains verified readiness to perform the connector’s required owner-level permission or network-allowlist action, not permission for automated contact. Priya accepted Owen’s recommendation to retire the parallel legacy decision path on June 17. The path remains available through that scheduled change and has not been retired early; Daniela’s engineering rollback control remains intact. Owen owns routine operating explanation. I retain disputed semantics, cross-surface consequences, customer-correction and incident-stop decisions, and executive claims. The ledger, owner sections, and my final pass are complete, and Priya’s decision is made.