Fact 225
Anna assessed the Project Compass April 2025 prompts as usable for an operating review if each carries its definition, evidence source, date, and caveat, but not as clean customer-facing proof.
Source evidence (1)
001585Apr 22, 2025 / 16:47 UTC-07:00
Anna sent her Compass evidence pass. I want this turned into a short addendum for Friday, with the definitions/source/date/caveat attached so the prompts don't read like clean product metrics. Forwarding her table: Renewal-risk / admin-friction prompt - Action trigger: account-owner follow-up when an account has renewal-risk context plus documented admin friction. - Evidence has to include the account-thread source, date, owner, and caveat. - Evidence sources here: Sarah's Evergreen annual-account notes and Acme live-only notes. - Caveats: single-account notes are not repeatability proof; stale account-source timing has to be called out; this should not become a score or dashboard. Post-first-live-sync expansion prompt - Action trigger: an account-owner expansion-prep question only after first live sync is actually live and teammate-invite/admin-role basics are visible. - Evidence sources: activation events and account-thread notes. - Caveats: sample/preview behavior is excluded; source timing travels with the prompt; this does not imply a customer is ready to expand. Anna's read: usable for an operating review if each prompt carries definition, evidence source, date, and caveat. Not clean customer-facing proof. Make a Compass April evidence-matrix addendum in bullets with each prompt's action trigger, evidence source, and caveats.
Message 001585 in history