Fact 25
On March 13, Morgan Chen outlined three small, finishable workstreams for Q3 2023: retention instrumentation and cleanup, the account expansion path, and admin pain points recurring in customer calls.
Source evidence (1)
000232Mar 13, 2023 / 12:00 UTC-07:00
ok so Q3 2023 shape is finally pretty clear in my head. three workstreams, each small enough to actually finish: retention instrumentation/cleanup, the account expansion path, and the admin pain stuff that keeps showing up in calls. leaning Jake as lead across it -- not as a title thing, actually have him run the weekly and keep cuts moving. the only thing I really need to see before we lock it is the retention data in one place. if Anna Martinez + accounting get the cuts cleaned up, that's the proof point. otherwise we're still arguing from vibes
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