Fact 166
Morgan requested a confirmation SMS be drafted to Jamie stating that the compression-fitting seep was handled under warranty, instructing Jamie to keep the photos and zero-dollar warranty receipt with the corrected December invoice, and confirming that no new paid valve or replacement scope is authorized.
Source evidence (1)
000958Jan 4, 2024 / 12:49 UTC-08:00
Jamie’s Blueline update is here. [SMS — Jamie → Morgan Chen — 2024-01-04 12:37 PT] Blueline did the Jan. 2 warranty callback. The tech found a small seep at the compression fitting from the December repair, tightened it, and said it looked dry after. No new valve work and nothing else added. Sending the two photos and the zero-dollar receipt they tied to the corrected December repair invoice. [Photo 1] Under-sink wide shot after callback; towel beneath the repaired line is dry. [Photo 2] Close-up of the compression fitting after tightening; no visible drip. [PDF receipt excerpt] Blueline Plumbing Warranty service receipt Service date: 2024-01-02 Service address: Oakland Technician: M. Ortega Reference: corrected December sink-repair invoice / work order WO-43192 Work performed: Inspected reported drip under repaired sink. Found minor seep at compression fitting from prior repair. Tightened fitting under warranty; no active leak observed after adjustment. Charges - Warranty callback labor: $0.00 - Parts: $0.00 Total due: $0.00 Amount paid: $0.00 Balance: $0.00 Follow-up note: Warranty follow-up only. No new paid valve or replacement scope performed or authorized. Monitor and call if seepage returns. Draft a confirmation SMS back to Jamie: the compression-fitting seep was handled under warranty; keep the photos and zero-dollar warranty receipt with the corrected December invoice; no new paid valve or replacement scope is authorized.
Message 000958 in history