Fact 269
Sarah updated the Atlas delayed-webhook support macro by January 2, 2026 with bounded, customer-safe language stating that the December 26 issue was a retry-queue delay with no data loss, the retry concurrency and jitter guardrail is live, support owns normal customer follow-up, and Jake is routed in only if the pattern repeats or becomes product sequencing.
Source evidence (1)
002524Jan 2, 2026 / 12:24 UTC-08:00
Closeout update on the Atlas webhook guardrail: Leo says the production pipeline for `atlas/webhook-retry-jitter-guardrail` went green at 11:41 AM. Production webhook p95 stayed in the normal range after rollout, no dropped events were found, and support has not seen a renewed customer-impacting delay. Sarah also updated the delayed-webhook support macro to the bounded customer-safe language: the Dec 26 issue was a retry-queue delay with no data loss, the retry concurrency and jitter guardrail is now live, support owns normal customer follow-up, and Jake is not routed in unless the pattern repeats or becomes product sequencing. I’m just logging the closeout here.
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