Fact 33
In Alex Valdez’s April 25, 2023 1:1, Hema assessed the April 18 outage response as a procedural miss with fair criticism of the escalation timing, while concluding that Alex’s technical call was correct; Alex agreed with that distinction.
Source evidence (1)
000126Apr 25, 2023 / 11:30 UTC-04:00
1:1 on Apr 25 with Hema was actually useful. she asked straight about Nadia's margin comment, I gave my side without getting cute about it. her read was basically: on the Apr 18 outage, the escalation timing critique is fair, but the technical call itself was the right one. which... yeah. lands fair to me too. procedural miss, not 'you broke judgment'. matters bc those get conflated fast once the postmortem starts hardening.
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